After-sales service
We are not only committed to providing customers with high-quality steel structure products, but also attach great importance to a complete after-sales service system to ensure that customers have no worries at every stage after the project is delivered.
As a large-scale steel structure manufacturing company integrating design, production and installation, we provide full tracking services for each project. From product delivery to technical docking and installation guidance at the construction site, to maintenance support in later use, we are equipped with professional teams to quickly respond to customer needs.
For different projects, we can provide remote technical support or send experienced engineers to provide door-to-door services to assist in solving on-site installation problems and ensure that the structure is stable and safe to use. At the same time, we have established a complete customer file management system to trace the factory information of each batch of products and optimize the service process in time according to customer feedback.
All products enjoy warranty service. If there are quality problems during the warranty period, we promise to respond and deal with them as soon as possible. We always adhere to the principle of "quick response, caring service, and problem solving", and have won wide recognition from customers with a professional, efficient and responsible service attitude, building a long-term and stable cooperative relationship between enterprises and customers.